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If the browser you're using or a page you're viewing is displaying problems, try to clear the browser's cache. If that doesn't fix the problem, try to clear the browser's cookies.
The instructions for clearing the cache and cookies might be different for each browser and version. If the browser or version you're using isn't listed here, please see the browser's help menu.
Common browsers
Google Chrome Microsoft Internet Explorer Mozilla Firefox Finding your version of Firefox
To find your version of Firefox:
- On Windows, click Help, then click About Mozilla Firefox.
- On Mac OS X, click Firefox, then click About Mozilla Firefox.
Clearing your cache
Video on how to clear your cache in Mozilla Firefox Firefox 3.5.x for Windows Firefox 3.x for Windows Firefox 3.x and 3.5.x for Mac OS X Firefox 2.x for Windows Firefox 2.x for Mac OS X Clearing your cookies
While deleting your browser's cookies might fix the problem, it will also likely remove your saved settings for sites you've visited.
Firefox 3.5.x for Windows - In Firefox, click the Tools menu.
- Select Clear Recent History.
- Under "Time Range to Clear," select Everything.
- Select the "Details" checkbox.
- Select the "Cookies" checkbox.
- Click Clear Now.
Firefox 3.5.x for Mac OS X - Click the Firefox menu.
- Click Preferences.
- Click Privacy.
- Click Remove Individual Cookies.
- In the Cookies dialog box, click Remove All Cookies.
- Close the Cookies dialog box.
- Close the Preferences window.
Firefox 3.x for Windows - In Firefox, click the Tools menu.
- Click Options.
- Click Privacy.
- In the "Cookies" section, click Show Cookies.
- In the Cookies dialog box, click Remove All Cookies.
- Click OK to close the Cookies dialog box.
- Click OK to close the Options window.
Firefox 3.x for Mac OS X Firefox 2.x for Windows - In Firefox, click the Tools menu.
- Click Options.
- Click Privacy.
- In the "Cookies" section, click Show Cookies.
- In the Cookies dialog box, click Remove All Cookies.
- Click OK to close the Cookies dialog box.
- Click OK to close the Options window.
Firefox 2.x for Mac OS X
Apple Safari Opera
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